We strive for maintaining quality while reducing development costs. That's why we apply the well-structured development methodology for every project.
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OUR VISION
"To hook up 90% of the stakeholders in the travel, tourism,
hospitality and other industries to the internet"
OUR MISSION
"Provide quality web presence solutions at reasonable rates to
travel, tourism, hospitality industry etc with paramount interest in
customer satisfaction"
OUR TEAM
Ourghana is a web development company focused on integrating online marketing and branding, we offer small and medium sized businesses access to high quality and creative technical marketing and branding services. Our team brings you the complex integrated marketing communications projects.
Currently we are a team of 10 specialists with a strong customer satisfaction focus. We assist small, medium and large companies in building their professional web presence. Client websites are worked over by (1)Basic & Advanced Web Design, (2)Creative web designers, (3)Responsible project managers, (4)Experienced quality testers & (5) A Professional marketing team .
Specialist staff in Ourghana includes graduates from the country's universities and professional bodies recognised worldwide. They are drawn from a range of backgrounds – Creative design, advertising and marketing. We have a complete team of editors, graphic designers, programmers, developers, software developers, writers and, photographers for all works.
Our team has an impressive experience of a broad range of markets including, travel, tourism, hospitality, real estate, etc. Our professional team includes:
- Web Designers
- Web Developers
- Graphic Designers
- Photographers
- Illustrators
- Marketing & Branding Consultants
- Hospitality Consultants
CODE OF ETHICS
General Code Of Ethics:
- Be truthful, honest and respectful to all.
Respect, truthfulness and honesty are paramount and essential for the building and sustenance of good relationships. Ourghana believes and upholds these qualities to the very core. We believe that we are here to serve our clients, and true service can only be achieved when the very foundations of our business and corporate relationships are founded and built on these principles. These principles are qualities we make and would always strive to give our clients
- Respect the opinions, values and beliefs of all.
We acknowledge the various systems of beliefs, and opinions in society and the world we live in. We strive to show and give respect to all, we meet. Whereas doing so doesn't mean we share those views or we agree with them, we simply respect the views and opinions of all. We appreciate the little inputs opinions of our clients, because there inputs as little or insignificant as they may seem, go along way into helping us serve our clients better.
- Be as fair and honest in all dealings with all.
Honesty a said before, is amongst our founding truths. We believe strongly in this and we strive to be as fair and honest as humanly possible, not only to our clients but also to our staff, each other and to society.
- Keep your word and commitments to all.
We acknowledge the strength and power of words, and we further acknowledge that once a commitment has been made it is binding for us to keep to it. We are therefore very careful about the commitments we make, but all can be rest assured, when we give our word we keep it. At ourghana, our word and commitment is our bond.
- Respect and place a high sense of importance and urgency towards the needs of clients.
Every one cherishes and loves to be respected. We are aware that time is the most precious of all possessions to a person. We strive to respect the time and needs of our clients. We acknowledge that it in business and society, it is people above all else that matter the most. Thus we are warranted to treat with importance and respect, the needs of our clients. At ourghana, the client's needs come first and ours second.
Professional Code Of Ethics:
Careful planning is a key feature in all we do. Whatever your marketing and communication needs or objectives are ourghana will work with you to plan the best as web presence is concerned.
Fairness: We also believe in fair practices, seeking customer satisfaction, aspiring to the principles, behave with virtue, and offering value at the most reasonable rate ever. We acquaint ourselves with our clients business, marketing goals, design standards and project specifications. We make things easier for our clients, from initial consultation, drop-off's and pick-ups, 24/7 online project access.
Our professional service process seeks to address the following:
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CREATIVE BRIEFS: Tell us what you want to accomplish, who your audience are, and what features and benefits you offer. We believe in straight to the point communication, from our first contact on, and we shall, with the aid of up to date market information, cutting edge, state-of-the-art design technology, creativity and a high level of professionalism with attention to detail, provide you with solutions that not only match and suit your corporate image, but would go further to enhance it.
- BRAINSTORMING: We present you the solutions you need, with an estimate of service cost and turn around time. Noting that the client is also an important factor in this 'equation', we make it a point to brainstorm in conjunction with the client, to achieve the best results, and guarantee client satisfaction.
- ACTION: We develop the concept to fulfill your marketing goals and objectives. This we do with a high level of optimism, dedication, commitment and drive.
- CLIENT FEEDBACK: You access the job progress online, and then give us your feedback, feed back that would help us better serve you.
- RESULTS: You get a powerful tool to complement your overall marketing strategy, bringing in more pre-qualified leads and more revenue.
We act in our client's best interest within the limits of professional responsibility. We don't undertake similar, simultaneous projects from direct competitors. We treat your projects with confidentiality.
To protect our clients-and ourselves- we do not accept instructions or materials that may infringe another person' intellectual property rights. Our clients are granted full or partial usage and /or reproduction rights to final products.
Flexibility, Power & Understanding: We are as flexible as possible with changes during your projects. Be aware that changes in the scope of the project or project specifications usually result in delays and additional cost. We request that our clients indicate one individual in their team to act as the company's representatives in charge of the required approvals.
We may require pre-payment, a non-refundable deposit, or may arrange a payment plan depending on project cost and client needs. Please inquire. We strive for our client's satisfaction and your feedback is very important to us. If you are not satisfied with our services, please let us know how we can do better. We will be glad you did.
OUR SERVICES
- Domain registration
- Hosting
- Professional web design and development
- Internet Marketing
- Travel and tourism promotion
- Marketing and branding
- Search engine optimization
- web Programming
- Graphic Designing
- Photography
Web Design & Development
Our Web development focuses on branding, built on search engine friendly technology with user-oriented web design. Whether your site will focus on a local audience or in the global market, Ourghana has the technical expertise and experience to help you and your marketing team(s) launch a successful web site. From the initial contact with our clients, our main concern is to correctly identify their needs.
Each project is uniquely designed to help them accomplish their goals whether it is to generate more leads and sales, or to inform, educate or amuse their audience.
- Custom web site design
- XHTML/CSS web site development
- Web application development
- Custom content management system
- Multimedia and Flash development
Search Engine Marketing Services
Ourghana will use a variety of search engine optimization (SEO) and search engine marketing (SEM) tools to deliver more qualified traffic to client's web site(s), leading to improved search engine results and understanding of visitor's online behaviour. Together, they help our clients increase their online market share.
- Search Engine Optimization (SEO) services
- Search Engine Marketing (SEM) services
- Website Analysis
CUSTOMER CARE & OUR COMMITMENT TO CLIENTS
Ourghana is committed to supreme quality and total client satisfaction. Being a company with customer satisfaction as our paramount goal, we have the flexibility and advantage to adapt to our line of services to meet your needs.
Good customer service and satisfaction are our priorities. Our management system is designed to make sure that you can monitor your project at all times, from the beginning of the project to its completion, and is overseen by a concept and project manager who works directly with the client. In keeping up with our commitment, we strive for the following:
- Client centered service provision. At ourghana, we believe the client is the most important factor in our operations, thus our service provision strategy is built around the client. We are very sensitive to clients' needs and requirements and pay a great deal of attention to any and every detail required and demanded by our clients. Our staffs are trained to be customer friendly and sensitive, in short, at ourghana the client and his needs come first.
- Brands & Solutions. At ourghana, our creative team goes to great lengths in developing creative concepts that result in unique and creative long lasting internet-based brands. We believe that a brand or solution is synonymous to an Image, it creates an impression that last for a lifetime and thus we pay attention to the minutest details that define the web project or site. We take nothing for granted during our creative and development process, this we also apply to every aspect of our service.
- High-quality service & products. Ourghana is focused on nothing more than providing products and tailor made web based services and solutions of the highest quality to suit our client's unique needs, requirements and demands. This we achieve through the combination of experienced and well trained designers, editorial team, customer service support, creative and technical staff with cutting edge web design technological knowhow, tools, software and a wide in-depth knowledge of the local and international advertising industry.
- Industry-leading Product value for money proposition. At ourghana, it is our aim to provide value for money web based services. This we strive to do always. Ourghana's development strategy revolves around 4 principles:
- Creativity. Creativity is paramount in our solution delivery process. We go to great lengths in developing practical yet functional and creative concepts, that suit client requirements and deliver the clients intended message.
- Functionality. Our solutions are designed to serve the exact function(s) for which they are designed from a creative, to the end-user point of view.
- Practicality. Our websites are designed to be simple and practical in every way. The guiding principle behind our practicality goal is simple: “It should take a professional to design, but anyone should be able to access information with as much ease as possible”.
- Affordability. We design state-of-the-art, creative websites, while paying great attention to the budgets of our clients, not the least implying that our services are cheap, we just make it a point to provide quality service that are affordable and give the client true value for money.
OUR RATES
We are aware of the fact that we deal in a competitive business world, a world where client satisfaction is drawn in parallel with value for money. Ourghana offers competitive rates for superior quality services. Our value for money project estimates is based on:
- Scope of project and specifications
- Reach of project and / or exposure Hourly rates ranging from $35-$100
- Production cost (if any)
- Training Cost (if any)
To receive an estimate for your next project, please submit a request for proposal.
OUR CLIENT PORTFOLIO
Every entity and service institution is rated by the service it provides as well as its track record. We acknowledge the constraints in listing all our client references; you can however contact us for a brief summary compilation of some key clients.
OUR CONTACT
Location
Ourghana, 33 Abeka- Road , Tesano, Opposite –Tesano - Commercial Plaza.
Mail Address
P.O Box TN 1772, Teshie-Nungua Estates, Ghana, West Africa
Telephone Numbers
+233 21 247727 / + 233 24 4661153 / + 233 24 3221455
Email
info@ourghana.info
Website
www.ourghana.info
